Program and sender
RJJ Investments corporation, operating as RJJ, offers optional operational text messages for its Driver Portal. Drivers can receive assignments, dispatch changes, cancellations and assignment removals. Authorized managers and administrators can separately choose generic alerts when a driver application is ready for review. We do not send marketing or promotional messages.
These are SMS program terms, not employment terms or the complete terms of the Driver Portal.
Your choice to receive notifications
Sign in, verify a phone number you control, then select and save each notification preference you want. Initial dispatch and staff-alert choices are unchecked. Phone verification alone does not subscribe you to notifications. Consent is optional and is not a condition of purchase, portal access or employment. You can continue using the portal without SMS notifications.
A confirmed phone-number change requires fresh notification consent. Do not enroll a number belonging to another person. Tell RJJ if you lose access to your number.
Frequency and charges
Message frequency varies with your assignments and enabled staff alerts. Message and data rates may apply. Detailed dispatch notices may use multiple SMS segments. Check your mobile plan for charges.
Stopping and restarting notifications
Reply STOP to a notification to stop messages from that sender. You may receive an opt-out confirmation. You can also disable each notification purpose in your profile. A profile checkbox cannot override a STOP block.
Reply START to the same sender to request resumption. Delivery requires the block to be cleared, a verified current phone and eligible notification preferences. START does not subscribe you to a purpose you have disabled. A message already committed for sending may still arrive after a profile preference changes.
Phone verification and login codes are separate
When phone enrollment or SMS sign-in is available, requesting a code sends a one-time authentication SMS through our authentication service. This does not enable dispatch or staff notifications. Notification opt-out does not disable SMS login; code messages are sent only when requested through the authentication flow and are subject to its security controls and provider restrictions.
Help and operational questions
For SMS help or privacy requests, email rjjinvestmentscorp@gmail.com. When notification messaging is available, reply HELP for program support information. If you cannot receive a HELP response, use the email contact.
Ordinary SMS replies are not a monitored dispatch conversation. For urgent operational questions, contact your dispatcher through your usual operational channel.
Dispatch information and delivery
Dispatch texts may contain scheduled departure, trip and leg references, origins, destinations, vehicle numbers and miles, plus a portal link. Anyone with access to your phone or lock screen may see these details. Personnel records, medical documents and manager-only notes are excluded. Staff application alerts contain a portal link, not applicant details.
The portal holds the current assignment; an earlier text cannot reflect every later edit. Messages can be delayed, filtered or lost. Carriers are not liable for delayed or undelivered messages. SMS is not an emergency service. Opting out or missing a message does not cancel an assignment. Read and respond only when safely stopped.
Privacy and changes
Read our SMS privacy notice. Updated terms carry a publication date. A policy update or continued portal use does not grant consent to new message purposes.